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MBTA Leader Settles After Hair-Pulling Incident | Boston News
- Published
- September 12, 2026
- Duration
- 1:54
- Summary source
- description
- Last updated
- Sep 13, 2026
Discusses daily.
Summary
A former MBTA communications chief, Gabrielle Mondestin, has settled for nearly half a million dollars after alleging a pattern of misconduct by General Manager Phil Eng—including an incident where he pulled her hair. The complaint also detailed systemic issues around being underestimated as a leader and denied medical accommodations. Though Eng apologize…
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Show notes
A former MBTA communications chief, Gabrielle Mondestin, has settled for nearly half a million dollars after alleging a pattern of misconduct by General Manager Phil Eng—including an incident where he pulled her hair. The complaint also detailed systemic issues around being underestimated as a leader and denied medical accommodations. Though Eng apologized, calling the act a “joke that went too far,” he did not admit fault. As part of the settlement, Mondestin withdrew her complaints, and the st
Themes
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