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Hair-Pulling, Power, and Payoffs | Boston News
- Published
- September 18, 2026
- Duration
- 1:56
- Summary source
- description
- Last updated
- Sep 27, 2026
Discusses daily.
Summary
A former MBTA communications chief, Gabrielle Mondestin, has settled a high-profile complaint against GM Phil Eng after alleging a pattern of disrespect—including an incident where he pulled her hair—stemming from his failure to recognize her as an equal. The $500K settlement came with her resignation and withdrawal of all remaining complaints; while Eng …
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Show notes
A former MBTA communications chief, Gabrielle Mondestin, has settled a high-profile complaint against GM Phil Eng after alleging a pattern of disrespect—including an incident where he pulled her hair—stemming from his failure to recognize her as an equal. The $500K settlement came with her resignation and withdrawal of all remaining complaints; while Eng apologized without admitting fault, her attorney hailed the MBTA’s response as rare and commendable. Despite the fallout, Eng is credited with
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