Airbnb Is Building a ‘Company Brain’ for AI Agents with Ahmad Al-Dahle
The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence)
- Published
- October 21, 2026
- Duration
- 51:47
- Summary source
- description
- Last updated
- Oct 25, 2026
Discusses agents.
Summary
AI agents need the institutional knowledge experienced employees rely on: why a system works a certain way, which policies apply, and what never made it into the documentation. Capturing that knowledge is hard. Keeping it useful as people and agents add more may be harder. In this episode, Ahmad Al-Dahle, CTO of Airbnb, shares how his team is building Pro…
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Show notes
AI agents need the institutional knowledge experienced employees rely on: why a system works a certain way, which policies apply, and what never made it into the documentation. Capturing that knowledge is hard. Keeping it useful as people and agents add more may be harder. In this episode, Ahmad Al-Dahle, CTO of Airbnb, shares how his team is building Project Everest, a “company brain” that captures knowledge from employees’ workflows for AI agents. We explore stale information and context poiso
Themes
- agents